Exchange & Repair Policy
At Market Mint, your satisfaction is our priority. If you are not happy with your purchase, please review our exchange and repair policy below.
Exchange Policy
- Exchanges Request are accepted within 3 days of delivery.
- Items must be unused, unworn, and in their original packaging with all tags intact.
- To initiate an exchange, contact us with your order number and reason for exchange.
- Exchanges are subject to product availability. If the desired item is unavailable, store credit will be issued.
Non-Exchangeable Items
- Items purchased on sale or with a discount code
- Customized or personalized products
- Earrings and other intimate jewelry items (for hygiene reasons)
Repair Policy
We offer repair services for jewelry items within 30 days of purchase in case of manufacturing defects. Please contact us with photos of the defect and your order details. Damage caused by misuse, accidents, or normal wear and tear is not covered under our repair policy.
How to Initiate
Contact our support team through the website with your order number, photos of the item, and a brief description of the issue. We will respond within 2 business days.